Privacy Statement
Analytics
This website collects personal data to support our site analytics, including:
Information about your browser, network, and device
Web pages you visited before arriving at our site
Your IP address
We may also collect details about your interactions with the site, such as:
Clicks
Internal link usage
Pages visited
Scrolling behavior
Search activity
Timestamps
We share this information with Squarespace, our analytics provider, to better understand website traffic and user activity.
Cookies
This website uses cookies and similar technologies—small text files downloaded to your device when you access the site.
To learn more, please visit The cookies Squarespace uses.
Types of Cookies Used
Functional and Required Cookies: Always active. These ensure Squarespace can securely serve this website.
Analytics and Performance Cookies: Used only when you acknowledge our cookie banner. These help us understand site usage and traffic patterns.
Customer Accounts
If you create a customer account, we collect personal information to improve your experience, including:
Billing and shipping addresses
Order details (e.g., clothing sizes)
Email address
Name
Phone number
This data is shared with Squarespace so they can provide hosting and checkout services on our behalf.
Emails
Abandoned Cart Emails
You may receive an automated email within 24 hours of leaving your cart if all the following apply:
You entered your email at checkout or were logged into your account
You added an in-stock item to your cart
You left the site without completing your purchase
These emails include a link to resume your checkout. You can unsubscribe using the link at the bottom of the message.
Marketing Emails
We may send promotional emails. You can unsubscribe anytime using the link at the bottom of each email. We share your contact details with Squarespace to send these messages on our behalf.
Order and Account Emails
You may receive emails about your order or account activity, such as:
Account creation
Password updates
Purchase confirmations
Shipping notifications
These transactional emails are necessary and cannot be unsubscribed from. Squarespace sends them on our behalf.
Fonts
We use fonts from Google Fonts and Adobe Fonts. When you visit our website, the servers hosting these fonts may collect:
Information about your browser, network, or device
Your IP address
This is required to display the fonts correctly.
Visitor Data
For Customers
When you make a purchase, we collect necessary personal data to fulfill your order, including:
Billing and shipping address
Purchase details
Email address
Name
Phone number
We share this data with Squarespace so they can provide store functionality and order processing.
During checkout, we may use Google Places API to auto-complete your address for a faster experience. This involves sharing the characters you type with Google to return suggestions.
For Website Visitors
Our site is hosted by Squarespace, which collects data such as:
Information about your browser, network, and device
Web pages visited before arriving at our site
Your IP address
This data helps Squarespace operate, protect, and improve its services. Analytics are conducted in a de-identified manner whenever possible.
We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and share information when you visit our website or interact with our services.
We process your data in accordance with applicable data protection laws. For example, we rely on your consent for marketing emails and on contractual necessity to process orders.
If you have any questions about this policy or wish to exercise your data rights, please contact us at:
Email: info@excelothene.co.uk
Postal Address: Excelothene, Unit D, Two Rivers, Witney, OX28 4BH